Terms & Conditions

Introduction

Welcome to ListSmart. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.

Nature of Service

ListSmart operates as a property technology (PropTech) platform and property advertising marketplace.

We provide:

• property listing services
• digital marketing and promotional services
• content optimization including images and videos

ListSmart does not operate as a real estate agent and does not provide real estate agency services.

We do not:

• participate in property negotiations
• provide pricing advice
• handle contracts or transactions

Property owners are solely responsible for managing enquiries, negotiations, and completing the sale.

User Responsibilities

By using ListSmart, you agree that:

• all information you provide is accurate and truthful
• you have the legal right to list the property
• your listing does not violate any laws or third-party rights

You are responsible for:

• responding to buyer enquiries
• managing inspections and negotiations
• completing the transaction process

Listing Content

Users are responsible for all content submitted, including:

• property descriptions
• images and videos
• contact details

ListSmart reserves the right to:

• edit or optimize listing content for marketing purposes
• remove any content that is misleading, inappropriate, or violates policies

Marketing and Promotion

By using our services, you agree that:

• your property listing may be promoted across digital platforms including Facebook, Instagram, YouTube, and TikTok
• promotional content may include images, videos, and descriptions of your property
• paid advertising campaigns will run based on the selected package duration

ListSmart does not guarantee the number of leads, enquiries, or successful sales.

Payments and Packages

• All services are provided based on selected packages
• Payments must be made in advance
• Package duration and inclusions are as described at the time of purchase

ListSmart reserves the right to update pricing and package features at any time.

Refund Policy

• Payments are generally non-refundable once services have commenced
• Refund requests may be considered on a case-by-case basis
• No refunds will be provided for completed or partially delivered services

Limitation of Liability

ListSmart is not responsible for:

• the outcome of property sales
• any loss or damage resulting from buyer interactions
• incorrect or misleading information provided by users

Use of the platform is at your own risk.

Third-Party Platforms

Our services may involve promotion through third-party platforms such as social media.

ListSmart is not responsible for:

• changes in platform algorithms
• ad performance fluctuations
• service interruptions on third-party platforms

Termination of Service

ListSmart reserves the right to:

• suspend or remove listings that violate these terms
• restrict access to users who misuse the platform

Intellectual Property

All content created by ListSmart, including:

• videos
• enhanced images
• marketing materials

remains the property of ListSmart unless otherwise agreed.

Users are granted limited rights to use these materials for promoting their property.

Changes to Terms

ListSmart may update these Terms & Conditions at any time. Continued use of the platform indicates acceptance of any changes.

Governing Law

These Terms & Conditions are governed by applicable laws in the jurisdiction where the service operates.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Email: admin@listsmart.net.au

By using ListSmart, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.